Goodman Furnace Code E10
Soft lockout
Grounding fault. The control does not see a good neutral or ground connection to the furnace and will not operate.
Manual wording: “Grounding fault. Poor neutral connection.”
Documented for: Goodman GMVC96, GCVC96, GMVM97, GCVM97, GM9S80, GC9S80, GR9S80, GD9S80, GR9T96, GD9T96 (seven-segment display controls)
Likely causes, most common first
- Poor neutral connection
- Loss of continuity to the ground source
When to call a technician
Neutral and ground continuity is electrical work at the furnace and the panel. Call the installer or an electrician.
A Goodman furnace throwing this code repeatedly has a reason — clearing the code without fixing the cause just hides it.
Sources
- *R9T96 & *D9T96 Two-Stage Gas Furnaces (Type FSP Category IV) - IOG-2038E (Daikin Comfort Technologies (Goodman brand), Goodman GR9T96, GD9T96 two-stage 96% AFUE gas furnaces (current R-32 era production)) · checked 2026-08-25
- Installation Instructions for *CVC96* & *MVC96* Two-Stage Gas Furnace - IOG-2015L (Daikin Comfort Technologies (Goodman brand), Goodman GMVC96, GCVC96 two-stage variable-speed 96% AFUE gas furnaces) · checked 2026-08-25
- Installation Instructions for *R9S80 & *D9S80* Gas Furnace, Category I - IOG-2035C (Daikin Comfort Technologies (Goodman brand), Goodman GR9S80, GD9S80 single-stage 80% AFUE gas furnaces (current production)) · checked 2026-08-25